Shipments & Returns

Shipping Policy

ESTIMATED DELIVERY TIMES:

Canada: 5-10 business days

Your order will be sent out on average within 3 days of ordering.

ORDER DID NOT ARRIVED:

You can track your order vis the Shopify app. If your order did not arrive, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at bruce@bluedoorcalgary.com noting your order number. We'll see what can be done.


Returns policy

DAMAGED ITEMS:

If your shipment arrives damaged, please contact us within one week and we will help resolve the issue.

WRONG PRODUCT:

If any products were delivered in error or are not what you ordered, please let us know and we will happily help you resolve the issue.